ENCurrent list of sub-processors
Last updated: 30th November 2022
In order for ComplyAdvantage to provide its services to clients and partners, we engage third parties and members of the ComplyAdvantage group of companies to process data on our behalf (called Affiliate sub-processors here). The contracts which we have with these third parties ensure that all personal data sent to them will be afforded the appropriate level of protection in compliance with applicable data privacy legislation, including the GDPR.
Hosting Providers
| Name of sub-processor | Location of the sub-processor | Location of sub-processing | Purpose of processing |
|---|---|---|---|
| Amazon Web Services EMEA, SARL | Luxembourg | Please refer to Order Form or Terms of Service for hosting region. | Hosting infrastructure |
| Google Cloud EMEA Limited (Google Cloud Platform) | Ireland | Please refer to Order Form or Terms of Service for hosting region. | Hosting infrastructure. |
| Microsoft Ireland Operations Limited (Azure) | Ireland | Please refer to Order Form or Terms of Service for hosting region. | Hosting infrastructure. |
Technology tooling
| Name of sub-processor | Location of the sub-processor | Location of sub-processing | Purpose of processing |
|---|---|---|---|
| Datadog, Inc. | USA | EU | Observability service for cloud-scale applications, providing monitoring of servers, databases, tools, and services. Monitoring application health and providing alerts to developers for issues. |
| Functional Software, Inc. (Sentry) | USA | USA | Error tracking and performance monitoring platform. Handles application errors and monitoring of bugs and crashes in the application in real time. |
| Google Cloud EMEA Limited (Looker) | Ireland | EU | Analysis of cloud infrastructure and APIs to gain information and metrics. |
Product partnerships
Product Partnerships sub-processors are used only where the corresponding product is purchased.
| Name of sub-processor | Location of the sub-processor | Location of sub-processing | Purpose of processing |
|---|---|---|---|
| Resistant AI, s.r.o | Czech Republic | In the same regions and on the same basis as Amazon Web Services | Alert prioritization, advanced fraud and AML detections, and rule optimization. |
Affiliate sub-processors
| Name of sub-processor | Location of the sub-processor | Location of sub-processing | Purpose of processing |
|---|---|---|---|
| IVXS Technology Romania SRL | Romania | Romania | Provision of software development and data-related technical support. |
| IVXS Technology SG Pte Ltd | Singapore | Singapore | Provision of business support in APAC. |
| IVXS Technology USA, Inc. | USA | USA | Provision of business support in the Americas. |
| IVXS UK Limited | UK | UK | Provision of software development and technical support. |
If you are a current client or partner and have questions about this page, please contact your account manager, customer success manager or other relationship representative at ComplyAdvantage, or [email protected].